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Privacy Policy

PRIVACY STATEMENT
Last Updated: August 14, 2025
SECTION 1 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Payment:
All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read:
SECTION 2 – PERSONAL INFORMATION WE COLLECT & HOW WE USE IT
When you interact with our store, we may collect personal information such as:
  • Contact Information: name, email address, phone number, and shipping address
  • Order & Payment Details: billing address, payment info (handled securely via Shopify)
  • Account Info: if you create an account, we store your preferences and login details
  • SMS Consent Details: if you opt in to receive SMS messages, we collect and store your phone number and consent record
How We Collect It:
  • Through forms on our website (checkout, contact, newsletter, SMS opt-in)
  • Through cookies and analytics tools (see Shopify’s cookie policy)
  • When you contact us for support or questions
How We Use It:
  • To fulfill orders and provide services
  • To contact you about your purchase or account
  • To send marketing or promotional messages, only if you’ve opted in
  • To send SMS communications only if you’ve explicitly consented (see Section 6)
SECTION 3 – THIRD-PARTY SERVICES
We may share your data with select third-party providers who help us operate our website or fulfill your order (e.g., payment processors, shipping partners). These providers will only access data needed to perform their services and are obligated to keep it secure and confidential.
We do not share your phone number or SMS consent data with any third parties or affiliates for marketing purposes.
Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their policies.
SECTION 4 – SMS MESSAGING POLICY (TCR COMPLIANT)
If you consent to receive SMS from The Distillery Network Inc, you agree to receive order updates, promotions and product announcements via text message.
  • Reply STOP to opt out
  • Reply HELP for support
  • Message & data rates may apply
  • Messaging frequency may vary
We do not share your phone number or SMS consent with any third parties or affiliates for marketing purposes.
Visit https://moonshinestills.com/policies/privacy-policy to view our full privacy policy and terms.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using SSL (Secure Socket Layer) and stored with AES-256 encryption. We follow all PCI-DSS requirements and implement additional industry standards.
SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence. If you are a minor, you confirm that you have parental or guardian consent to use the site.
SECTION 7 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this policy at any time. Changes will take effect immediately upon posting to this page. We encourage you to review this page periodically.
SECTION 8 – CONTACT INFORMATION
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

🌐 https://moonshinestills.com/pages/contact-us
Thought process
Thought process

Here's a refined rewrite, keeping the legal protections tight and the language clean, with The Distillery Network Inc. as the named party:

Production & Shipping Policy

All products sold by The Distillery Network Inc. are handcrafted and made to order. By placing an order, the customer acknowledges and agrees that any stated production or shipping timeframe is a good-faith estimate only and is not a guarantee or a term of any binding agreement.

Estimated production and shipping time is approximately 1 to 2 weeks from the date of purchase. Actual timeframes may be longer and may vary due to order volume, customization requests, material or supply availability, and other factors both within and beyond our control. Any dates or ranges we provide are for general convenience only.

The customer expressly acknowledges and agrees that The Distillery Network Inc. shall not be liable for any delay in production, shipment, or delivery, and that no such delay shall constitute grounds for cancellation, refund, chargeback, or any claim for damages of any kind.

Once an order has been completed and shipped, the customer will receive tracking information by email. Title and risk of loss pass to the customer at the time the order is delivered to the carrier. The Distillery Network Inc. is not responsible for, and expressly disclaims all liability arising from, any loss, theft, damage, delay, misdelivery, or non-delivery caused by carriers, weather, customs, incorrect or incomplete shipping information provided by the customer, or any other circumstances beyond our reasonable control.

By completing a purchase, the customer accepts this policy in full and agrees to be bound by its terms.