If product is returned within 30 days, we will fix any issues and will assume responsibility for the Shipping Costs. After 30 days, we require that the customer takes responsibility for any costs in relation to shipping.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days or less. But we doubt this will happen as our product is high quality and superior when compared to our competitors. We may make a mistake, or it may get damaged during shipment, send it back to us..... we will fix it.
If you’ve done all of this and you still have not received your refund yet, please contact us at AmericanCopperWorks@gmail.com.
Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at AmericanCopperWorks@gmail.com and send your item to: 21 West Auburn St. Manchester New Hampshire US 03101.
To return your product, you should mail your product to:
American Copper Works
21 West Auburn St.
New Hampshire USA
You will be responsible for paying for your own shipping costs for returning your item if after 30 days from your delivery date of original order.